Shipping policy

Last updated: May 21, 2026

SHIPPING POLICY

Thank you for choosing LIENNTJEGLOBAL. We are dedicated to bringing The Paris Edition and our curated lifestyle technology to customers all around the globe. Below you will find the details of our worldwide shipping infrastructure, processing times, and delivery estimates.

1. Order Processing Time
All orders are treated with the utmost care and precision. 
* **Processing & Quality Check:** Please allow **1 to 3 business days** for our fulfillment department to process your order, conduct a strict quality inspection, and securely package your items before dispatch.
* Orders placed on weekends or official public holidays will be processed on the following business day.
* Once your package leaves our international fulfillment hub, you will automatically receive a shipping confirmation email containing your tracking number and a direct link to monitor your delivery.

2. Worldwide Shipping & Delivery Estimates
We offer insured international shipping to ensure your premium tech arrives safely. Delivery windows depend on your geographic location and local customs clearance procedures:

* **United States & Canada:** 7 – 12 business days
* **Europe (EU & UK):** 5 – 10 business days
* **Australia & New Zealand:** 7 – 14 business days
* **Rest of the World:** 10 – 18 business days

*Please note: These delivery times are estimates provided by our global courier networks. While we do everything in our power to ensure a seamless delivery, LIENNTJEGLOBAL cannot guarantee exact delivery dates due to potential carrier delays, extreme weather events, or high-volume seasonal periods.*

3. Order Tracking
We believe in absolute transparency. Every order includes end-to-end tracking. As soon as your tracking number becomes active (usually within 24-48 hours after dispatch), you can track your package directly on our website or via the link provided in your shipping confirmation email.

4. Customs, Duties, and Import Taxes
LIENNTJEGLOBAL operates on a worldwide scale. 
* For most major destinations, packages are processed smoothly through local customs. However, please be aware that depending on your country's local regulations, international shipments may occasionally be subject to import duties, taxes, or customs clearance fees upon arrival.
* Any such additional charges are the sole responsibility of the customer. LIENNTJEGLOBAL has no control over these charges and cannot predict what they may be.

5. Incorrect Address & Undeliverable Packages
It is the customer's responsibility to ensure that the correct shipping address is entered at checkout. If you notice an error in your shipping details, please contact our Elite Support team immediately at info@lienntjeglobal.com within 1 hour of placing your order. 

We cannot modify shipping addresses once the fulfillment process has begun. LIENNTJEGLOBAL is not responsible for packages that are lost, delayed, or returned to our hubs due to incorrect or incomplete address details provided by the customer.

6. Lost or Damaged Shipments
Your peace of mind is our priority. If your tracking status shows that your package has been delivered, but you have not received it, or if your package arrives damaged, please contact our support team within 48 hours at info@lienntjeglobal.com so our logistics department can launch an immediate investigation with the carrier to resolve the issue for you.